Asesor de Servicios Estudiantiles - Bilingue Ingles/Spanish

Zoni Live Online Campus
Online, remote, United States

We see you as a WINNER!

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Full job description: Student Service Representative - Bilingual Spanish remote

Zoni’s Student Service Representatives are multilingual experts providing excellent service to our students, administrative support to our offices, providing information and responding to inquiries from students, teachers, staff, and visitors. They register and enroll prospective students working collaboratively with various teams within the organization.

Respond to all inquiries (i.e., leads) about Zoni products to all prospective students by phone, email, and mail.
Interview, qualify and enroll students for our English and specialized programs.
Reach goals and objectives of student enrollment criteria
Establish good relationship with agents
Provide superior customer service
Answer telephone calls
Collect registration, tuition, and other payments
Prepare reports
Perform related duties as assigned

This position requires your full attention and commitment. If you intend to juggle multiple jobs simultaneously, this role may not be suitable for you. Please note that while this is a remote position, it demands alignment with the company's mission and values to ensure team cohesion and dedication.

We have previously encountered challenges with remote collaboration, including difficulty reaching team members and project stagnation. This has underscored the need for high levels of self-discipline to maintain productivity, especially in a remote setting.

To succeed in this position, you will need:

A strict routine and strong self-discipline
Excellent communication skills
The ability to establish a distraction-free workspace at home

If you are unable to meet these expectations, this role may not be the right fit.

Remote

High School Diploma
Bilingual English/Spanish
Sales
Excellent communication skills
Excellent interpersonal skills. Demonstrated writing ability. Ability to advise and provide solutions to problems faced by a diverse student population.
Excellent Customer Service

Rotating shift
Monday to Friday or Weekends

• Performance based incentives
• On-the-job training
• Paid in-house trainings and workshops
• Professional Development
• Zoni offers the opportunity to start a great career in the Education industry. 80% of Zoni’s top campus and corporate management started as back-office support. Zoni's corporate culture thrives on promoting within, constant training and education with growing responsibilities.

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* We do not accept unsolicited assistance from search firms for employment opportunities. CVs/resumes submitted without a valid written search agreement for this position will be considered the sole property of our company. We do not pay fees for candidates hired through unsolicited agency referrals with no pre-existing agreement. Where agency agreements are in place, introductions are position-specific. Please don't make phone calls or send emails.