Academic Operations Coordinator (ESL)

Zoni’s Academic Coordinator is responsible for ensuring the effective delivery of the ESL program through close monitoring of teacher performance, curriculum implementation, classroom compliance, and operational efficiency. This role bridges academic quality assurance and day-to-day operational oversight, ensuring that students receive consistent, high-quality instruction aligned with program standards and institutional policies.

Academic Oversight:
• Monitor that all ESL teachers are in class according to the established schedule.
• Ensure ESL teachers follow the curriculum, lesson plans, and level requirements with fidelity.
• Review classroom instruction to confirm academic objectives are met for each student level.
• Conduct classroom observations and provide feedback to the academic leads to improve instructional quality.
• Support academic leads with curriculum resources, lesson planning, and assessment practices.

Operational Responsibilities
• Verify class sizes and student attendance records, ensuring accurate reporting.
• Ensure all ESL classrooms are compliant with academic and operations policies.
• Coordinate with administrative staff to address scheduling conflicts, classroom assignments, and resource allocation.
• Monitor adherence to institutional academic policies, including grading, testing, and reporting standards.

Performance Management

• valuate ESL teacher performance through classroom observations, student outcomes, and compliance with policies.
• Prepare reports on program performance and identify areas for improvement.
• Support professional development planning for ESL teachers by identifying training needs.

Stakeholder Engagement
• Act as a liaison between academic leadership, and operations teams.
• Provide clear communication regarding program policies, expectations, and changes.
• Address concerns from teachers, or students, related to academic delivery or ESL classroom management.

This position requires your full attention and commitment. If you intend to juggle multiple jobs simultaneously, this role may not be suitable for you. Please note that while this is a remote position, it demands alignment with the company's mission and values to ensure team cohesion and dedication.

We have previously encountered challenges with remote collaboration, including difficulty reaching team members and project stagnation. This has underscored the need for high levels of self-discipline to maintain productivity, especially in a remote setting.

To succeed in this position, you will need:

• A strict routine and strong self-discipline
• Excellent communication skills
• The ability to establish a distraction-free workspace at home

If you are unable to meet these expectations, this role may not be the right fit.